Privacy Policy

Introduction

KleanVita respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website or use our services.

Information We Collect

Contact Information

When you submit a consultation request through our contact form, we collect:

• Your name
• Email address
• Phone number (optional)
• Your message and service interest

Website Usage Information

We automatically collect certain information when you visit our website, including:

• IP address
• Browser type and version
• Pages visited and time spent on pages
• Referring website addresses

How We Use Your Information

We use collected information for the following purposes:

• To respond to your enquiries and consultation requests
• To schedule and conduct consultations
• To communicate with you about our services
• To improve our website and services
• To comply with legal obligations

Legal Basis for Processing

We process your personal information based on:

• Your consent when you submit a contact form
• Our legitimate interests in providing and improving our services
• Compliance with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information only in these circumstances:

• With service providers who assist in operating our website (web hosting, analytics)
• When required by law or to protect our rights
• With your explicit consent

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy or as required by law. Contact information from consultation requests is typically retained for 2 years.

Your Rights

Under UK data protection law, you have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Object to processing of your information
• Request restriction of processing
• Data portability
• Withdraw consent at any time

To exercise these rights, please contact us using the information provided below.

Cookies

Our website uses cookies to enhance your browsing experience. For detailed information about our cookie usage, please see our Cookie Policy.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact us: